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Emergency is one of the most important activities which operates and maintains the networks of natural gas and Customer safety in accordance with the instructions of safety and health applicable in this field.

We have trained staff for emergency cases in our PRSsand all our sites. All Security Staff are well trained to face any emergency case. Daily shifts among engineers for continuous follow up on different company locations.

Emergency Centers main activities :


A. Normal Cases

Leakage in one of the network components which will be handed by our trained staff .


  • Fire / Explosion Cases
  • Cases affecting Public Welfare
  • Force Majure / Sabotage 

We have Three Crisis Management Rooms in main branches linked directly to the Head Office Crisis Room.  

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